Job Description
- Works and coordinates with other Divisions, Departments - CSM, FOM, MIS, FLS, TNP, ARM, Warehouse among others to ensure targets for both inbound and outbound are met relative to order management and fulfillment, retrieval, delivery, inventory, collections and remittances.
- Direct daily operations and work of drivers/checkers, loaders, warehouse personnel.
- Ensure business permits are renewed and other legal requirements complied; payment of utilities, liaison and networking with other agencies – Port/Airport Authorities, Banks, etc.
- Direct (pick-up and delivery services) operation and ensure productivity, accuracy, and or timeliness objectives.
- Analyze all aspects of Branch activities to determine the most cost-effective or efficient means at running and managing Branch Operations.
- Ensure proper documentation, diligently check if staff are performing e-DTRs and updating of CIS, and cargo inventory.
- Maintain metrics, reports, process documentation, customer service logs, or training or safety records.
- Assist in sales production thru client visits. Do scheduled sales mapping for covered areas to increase branch sales production.
- Maintain metrics, process and submit reportorial requirements as directed by the Regional manager and Provincial Head.
- Monitor branch operations relative to updates and status to customers; use/update CIS to improve efficiency, speed, or quality of shipment services.
- Ensure thru planning and coordination with Regional Manager Fleet is A-1 upkeep for all units assigned; Maintain and report repairs and improvements related to branding for equipment and facility.
- Assist in carrier management processes, such as port coordination and communication with 3PL and wingvan drivers for location and movement status. Assist to resolve any concern in the area.
- Recommend optimal transportation modes, routing, equipment, or frequency.
- Perform administrative functions such as ISO compliant filing of documents, issue NTE’s and standard communication/ documentation requirements.
- Ensure compliance to all company policies and directives.
- Perform other tasks as may be assigned by management.
