Works and coordinates with other Divisions, Departments - CSM, FOM, MIS, FLS, TNP, ARM, Warehouse among others to ensure targets for both inbound and outbound are met relative to order management and fulfillment, retrieval, delivery, inventory, collections and remittances.
Direct daily operations and work of drivers/checkers, loaders, warehouse personnel.
Ensure business permits are renewed and other legal requirements complied; payment of utilities, liaison and networking with other agencies – Port/Airport Authorities, Banks, etc.
Direct (pick-up and delivery services) operation and ensure productivity, accuracy, and or timeliness objectives.
Analyze all aspects of Branch activities to determine the most cost-effective or efficient means at running and managing Branch Operations.
Ensure proper documentation, diligently check if staff are performing e-DTRs and updating of CIS, and cargo inventory.
Maintain metrics, reports, process documentation, customer service logs, or training or safety records.
Assist in sales production thru client visits. Do scheduled sales mapping for covered areas to increase branch sales production.
Maintain metrics, process and submit reportorial requirements as directed by the Regional manager and Provincial Head.
Monitor branch operations relative to updates and status to customers; use/update CIS to improve efficiency, speed, or quality of shipment services.
Ensure thru planning and coordination with Regional Manager Fleet is A-1 upkeep for all units assigned; Maintain and report repairs and improvements related to branding for equipment and facility.
Assist in carrier management processes, such as port coordination and communication with 3PL and wingvan drivers for location and movement status. Assist to resolve any concern in the area.
Recommend optimal transportation modes, routing, equipment, or frequency.
Perform administrative functions such as ISO compliant filing of documents, issue NTE’s and standard communication/ documentation requirements.
Ensure compliance to all company policies and directives.
Perform other tasks as may be assigned by management.