
Quality Control Specialist
Cargo Padala Express Forwarding Services Corp
- Merville Warehouse, Pasay City
Job Description
- Perform regular quality assessment of transactions data both in system and in documents.
- Drives the end-to-end operational process performance and efficiency according to Service Level Agreement.
- Identifies process issues and be able to drive solution for service quality.
- Recommend improvements to the service & system process to ensure quality control.
- Document the inspection outcomes by completing detailed reports and performance records.
- Assists the operation team about quality control concerns to improve service excellence.
- Address with stakeholders the quality-related issues in a timely manner.