The Customer Experience Manager is in-charge of the overall customer experience of both internal and external customers. The role involves ensuring the proper execution of brand presentation in accordance with the branding policy and establishing customer care standards for consistent and exceptional service delivery. This also includes leading organization-wide training on customer-centric approaches and conducting monthly quality assurance in the contact center as well as all digital touchpoints to ensure that the desired customer experience is being delivered across platforms. CX Manager analyzes CSAT and NPS results to recommend programs and improvements, and suggests customer engagement and loyalty initiatives. Coordinates public relations activities, plans and executes external events, and ensures timely execution of Corporate Social Responsibility events. This also includes monitoring of the Creative Designers in the creation of all brand materials, marketing collaterals, and UI/UX designs.

As a Customer Retention Executive, you will be responsible for managing and growing relationships with assigned accounts by ensuring customer satisfaction, loyalty, and continuous business engagement. You will serve as the primary point of contact for customers, providing regular updates, conducting account reviews, and identifying opportunities to increase shipment volume and strengthen long-term partnerships. This role is ideal for relationship-driven professionals who are passionate about customer success and business growth.

Executes order management plan. Act as sales/ marketing arm and book clients service request/s, collect/receive payment/s as may be necessary. Ensures accurate and complete documentation during pick-up and deliveries of cargoes.

Executes order management plan. Act as sales/ marketing arm and book clients service request/s, collect/receive payment/s as may be necessary. Ensures accurate and complete documentation during pick-up and deliveries of cargoes.

As a Field Checker, you will serve as the frontline representative of the company, ensuring the accurate and efficient execution of pick-up and delivery transactions. You will coordinate with customers and internal teams, verify shipment details, prepare transport documents, and facilitate the safe handling of cargo while delivering excellent customer service. This role is ideal for dependable, customer-oriented, and detail-focused individuals who thrive in a fast-paced logistics environment.

As an HR Assistant – Talent Acquisition and Development, you will support the company’s recruitment and employee development initiatives to help attract, hire, and retain top talent. You will assist in the end-to-end recruitment process, coordinate learning and development activities, maintain employee records, and help ensure a positive candidate and employee experience. This role is ideal for individuals who are organized, people-oriented, and passionate about helping employees grow and succeed within the organization.

As an Internal Audit Manager, you will lead the company’s internal audit function by evaluating the effectiveness of internal controls, risk management processes, and operational compliance. You will work closely with management to identify areas for improvement, strengthen governance practices, and help ensure that business operations are conducted efficiently, ethically, and in accordance with company policies and regulatory requirements.

Operates trucks or other company vehicles assigned and authorized, within covered territory/area for all types of cargoes/parcels. Ensure safe transport of goods from its origin to their destination through compliance with all company policies, processes, and driving standards.

Operates trucks or other company vehicles assigned and authorized, within covered territory/area for all types of cargoes/parcels. Ensure safe transport of goods from warehouse to branches through compliance with all company policies, processes, and driving standards.

As a Marketing Associate, you will support the planning and execution of marketing initiatives that strengthen brand awareness, generate leads, and engage target audiences across digital and offline channels. You will be involved in social media management, content creation, website optimization, email marketing, SEO activities, and advertising campaigns to help drive the company’s marketing objectives and business growth. This role is ideal for creative, detail-oriented, and results-driven individuals who are passionate about marketing and brand development.

As a Process Engineer, you will be responsible for analyzing business requirements and translating them into efficient processes and system enhancements that support operational goals and customer needs. You will collaborate with cross-functional teams to design process flows, document requirements, evaluate existing practices, and ensure that system solutions align with approved business processes. This role also involves supporting quality assurance activities, validating system functionality and user experience, and driving continuous process improvements across the organization.

Ensures process flow continuity by analyzing issues, identifying gaps, and recommending solutions to prevent breakdowns and risks. Conducts root-cause analysis, implements process controls, and documents inspection outcomes through detailed reports. Supports the operations team in improving service excellence and collaborates with stakeholders to address process-related concerns efficiently.

As a Wingvan Driver, you will be responsible for the safe, timely, and efficient transportation of cargo to various delivery destinations. You will ensure that shipments are handled properly, vehicle inspections are conducted regularly, and all transport documents are accurate and complete. This role is ideal for disciplined and safety-conscious individuals who take pride in delivering excellent service while maintaining compliance with transportation and company regulations.