Archives: Vacancies

Marketing Associate

Posted on July 6, 2026 by Jhudle Apa -

Marketing Associate

Cargo Padala Express Forwarding Services Corp

July 6, 2026

Job Description

Execute marketing campaigns to increase brand awareness, audience engagement, and lead generation.
Conduct market research and competitor analysis to identify trends and opportunities.
Manage and maintain the company's digital platforms, including social media, website, mobile application, email marketing, and online business profiles.
Create and publish content, advertisements, and promotional materials that drive traffic, engagement, and conversions.
Implement SEO, PPC, and lead nurturing strategies to improve online visibility and generate qualified leads.
Coordinate with internal teams to update website content, develop marketing materials, and ensure a consistent brand presence across all channels.
Support the execution of offline marketing activities, promotional events, trade shows, and sales campaigns to drive brand awareness and business growth.

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Wingvan Driver

Posted on July 6, 2026 by Jhudle Apa -

Wingvan Driver

Cargo Padala Express Forwarding Services Corp

July 6, 2026

Job Description

Safely transport and deliver cargo to designated locations according to approved schedules and routes.
Conduct pre-trip and post-trip vehicle inspections and promptly report any defects, damages, or maintenance requirements.
Ensure the proper loading, securing, and unloading of cargo to prevent loss or damage during transit.
Maintain accurate delivery documents, trip records, waybills, and proof-of-delivery requirements.
Coordinate with dispatchers, operations personnel, and customers regarding delivery schedules, route changes, and shipment concerns.
Comply with all traffic laws, company safety policies, and transportation regulations.
Keep the assigned vehicle clean, roadworthy, and in good operating condition.

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Field Checker (NCR)

Posted on July 6, 2026 by Jhudle Apa -

Field Checker (NCR)

Cargo Padala Express Forwarding Services Corp

July 6, 2026

Job Description

Coordinate with the Order Control Specialist and customers regarding assigned pick-up and delivery bookings, schedules, and shipment requirements.
Confirm shipment details, including schedules, locations, addresses, and special instructions, to ensure smooth and accurate service execution.
Prepare and verify waybills and other shipment-related documents, ensuring completeness, accuracy, and compliance with company systems and procedures.
Perform cargo inspection and assist in the safe loading and unloading of shipments to prevent loss, damage, or handling issues.
Provide customers with shipping guidelines, cargo handling recommendations, and other service-related information.
Monitor and communicate operational changes, delivery concerns, and customer issues to the appropriate teams for prompt resolution.
Assist in addressing customer inquiries, complaints, and service concerns to maintain customer satisfaction.
Collect payments when required and ensure the timely and accurate remittance of collections in accordance with company policies.
Promote company services, programs, and marketing initiatives to customers when appropriate.
Adhere to company operational procedures, safety standards, and service quality requirements at all times.

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Process Engineer

Posted on July 6, 2026 by Jhudle Apa -

Process Engineer

Cargo Padala Express Forwarding Services Corp

July 6, 2026

Job Description

Gather, analyze, and document business requirements, process flows, and functional specifications for new systems, enhancements, and digital initiatives.
Collaborate with stakeholders to collect requirements, validate business needs, and ensure alignment between operational objectives and system solutions.
Serve as the liaison between end-users and technical teams to facilitate communication, clarify requirements, and resolve process-related concerns.
Evaluate existing business processes and digital touchpoints, recommending and designing improvements to enhance efficiency, user experience, and business performance.
Conduct quality assurance and user acceptance testing for system developments and UI/UX designs to ensure compliance with approved business requirements and processes.
Prepare project documentation, including user stories, test cases, user testing guides, and process documentation.
Monitor project progress, provide status updates, and support the timely delivery of assigned initiatives while researching industry trends and best practices to drive continuous improvement.

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Internal Audit Manager

Posted on July 6, 2026 by Jhudle Apa -

Internal Audit Manager

Cargo Padala Express Forwarding Services Corp

July 6, 2026

Job Description

Develop and implement the annual internal audit plan based on organizational risks and business priorities.
Lead and oversee internal audits covering operational, financial, compliance, and administrative processes across all departments and branches.
Evaluate the effectiveness of internal controls, risk management frameworks, and governance processes, and recommend improvements where necessary.
Review compliance with company policies, procedures, regulatory requirements, and industry standards.
Prepare audit reports, communicate findings to management, and provide practical recommendations to address identified risks and control gaps.
Monitor and validate the implementation of corrective actions and management action plans resulting from audit findings.
Provide advisory support to management on process improvements, fraud prevention measures, risk mitigation strategies, and internal control enhancements.

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Customer Retention Executive

Posted on July 6, 2026 by Jhudle Apa -

Customer Retention Executive

Cargo Padala Express Forwarding Services Corp

July 6, 2026

Job Description

Manage and maintain relationships with assigned accounts to ensure customer satisfaction, loyalty, and long-term business partnership.
Conduct regular customer visits, account reviews, and business meetings to understand customer requirements and strengthen engagement.
Monitor account performance and shipment activity, ensuring repeat bookings and identifying opportunities for account growth.
Provide customers with timely updates on company services, operational developments, promotions, and other relevant information.
Address customer concerns, complaints, and service issues by coordinating with internal teams to ensure prompt resolution and service recovery.
Develop and implement account retention strategies to minimize customer attrition and maximize customer lifetime value.
Prepare account status reports, customer feedback summaries, and retention performance updates for management.

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Field Checker (Iloilo)

Posted on February 6, 2026 by CaPEx Admin -

Field Checker (Iloilo)

Cargo Padala Express Forwarding Services Corp

February 6, 2026

Job Description

Good attendance and punctuality;
Coordinates with order control specialist and clients on number of bookings assigned for the day;
Communicates with customers to confirm either for pick up or delivery relative to sched/time, location and or address;
Prepare waybills and ensures accuracy and completeness of all pertinent data. Comply with the CaPEx system and other applications requirement. Guide customers on appropriate shipping standards.
Loads/Unloads cargo/es with safe handling and care to avoid damage;
Assists to resolve customer complaints regarding services and other booking concerns.
Informs customers of new sales and marketing initiatives
Collects payment as may be required by his Branch Coordinator and or Immediate Supervisor (IS); Timely remittance of collections according to company policy.
Coordinates with Order Control Specialist for any changes in the pick-up and delivery schedule or for any issue/s and concern/s for order management activities
Provides shipping advise and safe handling of cargoes.
Comply with company safety policies.

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Field Checker (Cebu)

Posted on February 6, 2026 by CaPEx Admin -

Field Checker (Cebu)

Cargo Padala Express Forwarding Services Corp

February 6, 2026

Job Description

Good attendance and punctuality;
Coordinates with order control specialist and clients on number of bookings assigned for the day;
Communicates with customers to confirm either for pick up or delivery relative to sched/time, location and or address;
Prepare waybills and ensures accuracy and completeness of all pertinent data. Comply with the CaPEx system and other applications requirement. Guide customers on appropriate shipping standards.
Loads/Unloads cargo/es with safe handling and care to avoid damage;
Assists to resolve customer complaints regarding services and other booking concerns.
Informs customers of new sales and marketing initiatives
Collects payment as may be required by his Branch Coordinator and or Immediate Supervisor (IS); Timely remittance of collections according to company policy.
Coordinates with Order Control Specialist for any changes in the pick-up and delivery schedule or for any issue/s and concern/s for order management activities
Provides shipping advise and safe handling of cargoes.
Comply with company safety policies.

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Light Vehicle Driver (Cebu)

Posted on February 6, 2026 by CaPEx Admin -

Light Vehicle Driver (Cebu)

Cargo Padala Express Forwarding Services Corp

February 6, 2026

Job Description

Punctual and with good attendance;
Receives assignment from fleet dispatcher and coordinates with a checker for order instructions.
Performs/Inspects “Brake, Light, Oil, Water, Battery, Air, Gas, Engine, Tires and Self” (BLOWBAGETS) before and after the status of the assigned vehicle; maintains the tidiness of the vehicle; Complies with vehicles checklist daily.
Assist on Loading/Unloading, cargo/es with utmost diligence and care to avoid damage;
Ensures safe handling and transport of physical cargoes/ parcels and the vehicle as well.
Comply with company safety policies.
And any other task as required by superiors.

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Customer Experience Manager

Posted on February 2, 2026 by Jhudle Apa -

Customer Experience Manager

Cargo Padala Express Forwarding Services Corp

February 2, 2026

Job Description

Ensure proper execution of brand presentation and compliance with the branding policy.
Develop and implement customer care standards and guidelines to ensure consistent and exceptional service delivery for building customer relations.
Spearhead the training of all members of the organization on customer-centric approaches and best practices to foster a customer-obsessed culture throughout the organization.
Conduct monthly contact center quality assurance (QA) to ensure compliance with customer care standards and guidelines.
Collaborate with Customer Care Manager to ensure that all customer communications are responded to correctly and on time, i.e., according to the set service level agreement (SLA).
Work hand-in-hand with Customer Care Manager to ensure that all customer complaints and feedback are resolved according to set service level agreement (SLA).
Oversee and guide the Creative Designers in the creation of all branding and marketing collaterals, as well as the development of UI/UX designs for all digital touchpoints, in collaboration with the Demand Generation Department and the Business Intelligence Department.
Spearhead the conduct of quarterly customer satisfaction surveys (CSAT) and semi-annual net promoter score surveys (NPS).
Analyze the results of the conducted surveys and recommend programs and improvements.
Recommend customer engagement and loyalty programs based on current market trends and based on customer demand as derived from the surveys conducted.
Coordinate all public relations activities.
Plan and ensure proper execution of external or customer-related events of the company.
Ensure on-time execution of planned Corporate Social Responsibility events of the company.
Monitor and measure key performance indicators (KPIs) related to customer satisfaction, retention, and loyalty, providing regular reports and insights to the DMT Deputy Division Head, Division Head, and other stakeholders.
Conduct monthly quality assurance of all internal and external digital touchpoints to ensure customer experience across all platforms.
Implement both company and division’s policies.
Monitor, and evaluate Customer Experience (CX) Associate.
Ensure on-time completion of all training programs of its team members.
Perform other tasks that may be assigned to him by his superior.